Difficulties in differentiating your menu from competitors, losing customers and profit to price wars
Difficulties in standardising production and ingredient usage, slow serving speed and inconsistent quality
Fluctuations in material prices and quality, increasing costs and food safety risks
Difficulties in surveying and processing your sales, costs and loyalty programmes, delaying response and improvement
Membership portal: immediately visible and accessible, allowing customers to join while ordering and waiting
AI recommendations: recommend dishes according to customers' preferences, increase willingness to spend
Attention and care for customers: immediately notice staff members when an order is placed
Smart payment and invoicing: pay with coupons, promo codes, membership credits, or all at the same time, automatically generate invoices
Shorten waiting time: customers may order, pay and invoice online, before even arrival
Lower labour costs: complete self-service reduces workload
Improve dining experience: interactive AI provides a fresh and enjoyable experience
Enhance customer service: efficient system makes attentive service
Standard operating prodcedure: track your operation 24/7 while providing quantitative statistics
AI monitoring: supervise and correct errors automatically
Cloud menu: update your menu with voice recording and photos
Open/close your restaurant with one button: covering eat-ins, take-outs and delivery orders
Enhance customer experience: standardise your restaurant, ensure consistency in products and services
Reduce managerial cost: replace human supervisors and paperwork with electronic monitoring
Increase financial security: remove human handling of finances as much as possible
Increase efficiency: make effort visible, incentivise workers with piece rates
Preparation: predict sales based on past data and give out directives accordingly, reduce waste and improve efficiency
Work assignment: assign dishes to the most suitable chefs
Serving order: determine serving order based on pre-set priorities
Serve using QR codes: speed up the serving process while reducing errors
Improve efficiency: facilitate coordination, increase response and serving speed
Optimise staff allocation: workers may work at more than one sites and have their hours accurately recorderd
Enhance dining experience: ensure customers’ dining experience while maintaining high serving speed
Monitoring: monitor standards and ensure their strict
Customise to your needs: manage processing and warehousing, centralised or individual
Procurement management: order for all your restaurants at the same time, improve efficiency through AI suggestions
Supplier management: conduct food safety checks on suppliers and their provisions
Smart electronic scale: portable and easy to use, covering warehousing, processing and inventory checking
Ensure food safety: track down faulty materials and their providers through monitoring
Incorporate suppliers into your management: ensure timely delivery and quality materials
Manage your stock and delivery at the same time: organise efficient distribution networks, reduce transportation time and cost
Reduce cost: Find optimal stock level, avoid overstocking or shortage
Transform platform customers into loyal customers: reduce dependence on platforms via Wechat Mini Programmes and Apps
Accessible membership portal: allow your customers to become members while ordering, waiting, dining, and paying
Smart filtering: filter and categorise your customers for efficient marketing
Targeted advertisement: analyse spending habits and advertise accordingly
Increase membership rate: build your own loyalty programmes, reduce dependence on platforms and save on commissions
Optimise marketing strategies: make decisions based on data, reduce marketing cost
Transparent process: observe the whole process from customer acquisition to member conversion
Visualisation: compare and contrast your goals, trends and deviations in sales
Multi-dimensional reports: covering sales, membership, costs, all aspects of your restaurant
Facilitate inter-departmental communication: concentrate every aspect of data in one place, make informed and coordinated decisions
Reduce managerial complexity: data readily accessible at every level, allowing decisions to be carried out at every restaurant
Kitchen and FOH slow each other down, delaying serving speed and damaging customer experience
Reliance on traditional ways of marketing, costly and ineffective
Difficulties in implementing SOP, complicating management and increasing cost
Long reservation list, low membership rate, low return customer rate, inefficient resource allocation
Multi-platform presence: Wechat, Mini-Programmes, Apps, and more, make your membership more visible and accessible
Membership tiers: provide and manage different services according to membership level at one event
Coupon/Voucher use: customer may use multiple coupon/vouchers at the same time at any restaurant
Increase membership rate: quickly build your own loyalty programme, lower the cost of acquiring new customers
Increase return customer rate: send notices/ads/coupons to targeted groups and old customers
Optimise marketing expenditure: see exactly what events/coupons are popular, allocate resources accordingly
Multiple ordering methods: handheld device for staff members, interactive menu, paypad and more, choose whatever is for you
Smart recommendation: recommend dishes based on customer preferences, spending patterns, seasons, festivities, etc.
Targeted sales increase: increase the sales of a dish of your choosing through combos/meals/event sales
Real time inventory update: update your inventory with every order placed, track and manage especially expensive scarce ingredients
Increase profit: recommend more profitable dishes
Improve customer experience: present your dishes in an interactive and appealing way, speed up ordering
Optimise stocking: keep your menu and inventory in sync, avoid shortage or overstocking
Preparation: predict sales based on past data and give out directives accordingly, reduce waste and improve efficiency
Work assignment: assign dishes to the most suitable chefs, ensuring efficiency and fairness in performance assessment
Kitchen-FOH coordination: kitchen central control station helps issue directives and communicate with FOH
Increase serving speed: reduce time loss in work assignment and communication
Improve coordination: kitchen and FOH share information and updates in real time
Inform decision making: produce reports regarding key indicators, e.g., profit rate, dish rejection rate
Consistent serving order: automatically assign serving order based on pre-set priorities, shorten waiting time
Track your cost: from procurement to delivery to warehousing, track your cost at every key stage
Smart electronic scale: weigh your materials and take picture when warehousing, track down faulty provisions
Dish ID: specify cost, guarantee quality, standardise your every dish
Reduce cost: control process losses and procurement errors, visualise profit
Cost transparency: view cost at any stage, eliminate human error
Customisation: adapt to scenarios at different restaurants/warehouses, increase coverage
Customise to your needs: manage processing and warehousing, centralised or individual
Semi-finished product management: systematically manage the expiration dates of semi-finished products, ensure consistent quality
Data collection and analysis: take into account processing, warehousing and delivery, optimise your cost
Adaptability: no matter your current size or how big you plan to grow in the future, we have your needs covered
Data-based management: control your process loss and cost deviation, build an organised and consistent business
72% of customers think environment and service matter significantly, a balance needs to be struck
Ingredient waste in fine dining sector costs two times as much as average in restaurant industry
Kitchen and FOH slow each other down, delaying serving speed and damaging customer experience
Lack of foresight and adaptability
Membership tiers: multiple tiers of membership provide different types and levels of options
Smart management: automatically assign marketing goals and tasks while tracking their progress and completion
Targeted advertisement: categorise your customers and provide options and perks accordingly
Multi-platform presence: be on Wechat, Mini-Programmes and other platforms at the same time, make it accessible for your members
Increase return customer rate: send notices/ads/coupons to targeted groups and old customers
Demographics insights: collect and analyse data on spending habits, optimise resource allocation
Transparent process: observe the whole process from custo mer acquisition to member conversion through visually presented data, inform your decision making
Smart ordering: customers may order on mobile devices from their private rooms
Targeted sales increase: increase the sales of a dish of your choosing through combos/meals/event sales, increase profit
Real time inventory update: update your inventory with every order placed and send notices during shortages, make your sales events more manageable
Improve responsiveness: know the sales and rejection rate of every single dish, make additions and removals accordingly
Increase efficiency: smart ordering reduces workload
Smart recommendation: recommend dishes based on past preferences and spending habits, increase order speed
Inform innovation: help chefs analyse dishes and menu, speed up the trial and error process
Serve using OR codes: one OR code for every dish, make serving simpler and easier
Smart scale: weigh youringredients and standardise every dish
Monitoring: provide a data-based overview of every dish,improve quality, reduce rejection rate and speed up serving
Reduce errors: replace human handling of dishes with technology
Optimise stock level: know your ingredient usage and procureaccordingly, avoid shortage or overstocking
increase efficiency: make effort visible,incentivise workers with piece rates
Quality control: automatically organise cooking order, serve your dishes right when they taste best
Al assistant: give procurement advice, automatically sendprocurement list to providers,eliminate human negligence
Smart inventory: automatically update yourinventory whenstocking
Inventory report: strictly organised, clearly presented and easy touse,improve efficiency
Clarify responsibility: help everyone know their job, build a clearand cooperative organisation
Monitoring and correcting:identify mistakes as they happenprevent losses and repeat checking
Inform decision making: identify problems from report, shorten response time
Semi-finished product management: systematically manage the expiration dates of semi-finished products, ensuring consistent quality
Automatic price check: automatically check deliveries and prices of every provider
Quality control: track down faulty materials and their providers through monitoring
Facilitate coordination: coordinate your restaurant with your processors, providers and warehouse, optimise resource allocation
Data-based management: control your process loss and cost deviation, build an organised and consistent business
Adaptability: no matter your current size or how big you plan to grow in the future, we have your needs covered
Close monitoring: know your product/ingredient ratio, use/waste ratio, etc., refine each stage to the limit
Standardise your dishes: standardise the cooking process and ensure quality consistency, build a strong brand from ground zero
Data concentration: concentrate supplies, production and sales all in one place, see the big picture
Mobile app: revenue, spending, production and profit, all available on your phone
Smart diagnosis: automatically identify underperformance, run diagnosis and identify problems
Improve responsiveness: improve efficiency and profitability, respond quickly to shifts in market trends
Make predictions: analyse and predict sales trends and cycles, prepare accordingly
Inform decision making: gain insights through data, base important decisions on concrete evidence
High order amount creates confusion and mistakes in production, losing customers
Double the work, double confusion, causing inefficient worker allocation
Reliance on experience rather than standard, hampering menu additions and chain expansion
Losing profit to expiration, packaging, and other untraceable, unquantifiable sources
Multiple ordering methods: handheld device, Mini Programmes, kiosks
Handheld device: staff members may take orders on their phones with our app, powerful and packed with functions
Mini Programmes: different menus for breakfast, lunch and dinner, recommend dishes with AI, send out coupons/vouchers, allow customers to rate your service
Kiosks: set up on the ground or on the wall, promote your new dishes and sales events
Work assignment: divide orders into eat-ins, take-outs and delivery orders, reduce confusion and increase efficiency
Targeted sales increase: make your new dishes more visible and make recommendations, increase sales
Increase ordering speed: provide multiple options, reduce waiting, improve experience
Connection and efficiency: do everything on our mobile app, take order, use coupons, accept payment, check progress, and so on
Work meals: design work meals based on locations, targeting frequent white collar demographic
Membership credits: earn and pay with membership credits when spending, incentivise returning
Social media: earn double the credits by sharing with a friend, acquire new customer through old ones
Review and feedback: invite customers to rate the service, collect negative reviews and send to manager
Speed up market entrance: foster spending habits on work day lunch hours, seize the most profitable market
Encourage spending: membership credits to nudge customers towards spending more
Independent customer acquisition: acquire new customers through social media, reduce dependence on platforms
Build your brand: immediately identify dissatisfaction, make corrections and compensations, prevent negative reviews
Prioritise dishes: cook same dishes together, increase efficiency
Prioritise orders: finish urgent orders first, increase speed
Overdue notice: notice based on pre-set waiting time
Daily report: count production, rejections, overdues, etc
Increase efficiency: organise orders, remove complication and confusion
Monitoring: monitor waiting time, quality and service
Data analysis: collect and visualise data, identify weakness and problems
Procurement advice: give advice on procurement based on past sales and current weather, respond quickly to demand
Complete digital service: manage procurement, delivery, warehousing all on your phone, do away with paperwork
Quality check: run quality and amount check with AI cameras, automatically reject faulty provisions
Data overview: collect data at every stage and concentrate them in one place, see the big picture
Inform decision making: make sales predictions based on past data and procure accordingly
Reduce labour cost: empower your workers with technology, improve their productivity and warehouse management
Facilitate communication: connect your restaurant, warehouse and suppliers together, inform and update each other in real time
Know your members: categorise your members based on frequency, preferences, and spending habits
Complete knowledge: collect data from all stages, procurement, warehousing, delivery, etc.
Cost analysis: deconstruct your cost and identify rooms for optimisation
Real-time monitoring: collect key indicators and produce a real-time dashboard
Make members more valuable: know members' needs, increase return customer rate and willingness to spend
Improve connection with suppliers: improve information and reduce waste
Reduce cost: reduce expiration and waste
Inform decision making: respond quickly to shifts in demand, get ahead of your competition
Hot pot restaurants largely homogeneous, difficult to stand out
Lots of fresh and perishable ingredients causing high waste
High platform commissions, high sales during events don't convert into loyal customers
Franchises, corporate restaurants and suppliers all require proper scrutiny and auditing
Pre-order & book online: increase ordering speed and restaurant visibility
QR code ordering: choose pot and soup while ordering
Interactive menu: present your dishes and explain the different cuts of meat, provide a fresh and enjoyable experience
Increase brand recognisability: make your menu distinct and appealing, help your special dishes stand out
Multi-platform presence: be on multiple platforms at the same time, acquire more customers while reducing dependence on one
Improve efficiency: reduce waiting time through pre-ordering, improve satisfaction
Improve service quality: enable staff to provide better service without needing to take orders
Self-service monitoring: notify kitchen when any item is running low
Serving order: automatically assign serving order based on pre-set priorities, shorten waiting time
Reduce waste: give preparation directives based on past sales, reduce waste of perishable ingredients
Improve FOH-kitchen coordination: take and process orders digitally, reduce FOH workload and reduce confusion
Data concentration: concentrate supplies, inventory, production and sales all in one place, see the big picture
Multi-platform presence: be on multiple platforms at the same time, acquire more customers
Membership portal: immediately visible and accessible, allowing customers to join while ordering and waiting
Marketing templates: countless proven models for you to choose and get started
Increase membership rate: build your own loyalty programmes, reduce dependence on platforms and save on commissions
Optimise marketing expenditure: find the most effective marketing methods based on data
Transparent process: observe the whole process from custo mer acquisition to member conversion through visually presented data, inform your decision making
Real time tracking: track your goals and performance at a glance with a few key indicators
Data report: complete, multi-dimensional coverage with AI interpretation
Facilitate inter-departmental communication: concentrate every aspect of data in one place, make informed and coordinated decisions
Reduce managerial complexity: data readily accessible at every level, allowing decisions to be carried out at every restaurant
High order amount creates confusion and mistakes in production, damaging customer experience
Eat-ins don't generate enough sales, delivery platforms charge high commissions, night hours incur too much cost
Low member rate, low loyalty, hard to stimulate spending
Quality and service vary across restaurants, supervision costs too much to be viable
Multiple ordering methods: order from WeChat Mini Programme, paypad, or handheld device for staff members
Pre-order online: pre-order before arrival, then scan QR code to pay
Multiple payment methods: pay with coupons from any platform, self-service to save time
AI recommendations: recommend dishes based on group size and budget
Increase service capacity: save time on ordering, waiting and paying, improve customer satisfaction and increase revenue
Reduce workload and errors: replace cashiers with digital payment
Increase willingness to spend: recommend more profitable dishes, increase revenue and profit
Improve financial security: prepay for take-outs and delivery orders
Know your members: categorise your members based on frequency, preferences, and spending habits, explore your demographics
Smart promotion: send different coupons to customers based on their frequency
Real time monitoring: track membership rate, average credits, return rate, and generate reports
Increase frequency: increase spending during low season through membership, increase average top-up and return rate
Optimise marketing expenditure: see exactly what events/coupons are popular, allocate resources accordingly
Improve responsiveness: explore the market through the lens of data, respond quickly to shifts in demand
Monitoring: record waiting time and track progress of every item
Organise orders based on items: put the same items together and prepare in batches, increase efficiency
Organise orders based on types: put the same type of items together, serve one/all items at the same time
Organise orders based on flavour: put the same flavour together, reduce errors
Ensure quality: reduce errors and complaints, improve customer satisfaction
Reduce waiting time: help organise and allocate kitchen staff, improve productivity
Improve service: help FOH coordinate with kitchen, increase the productivity of both
AI assistant: give procurement advice based on past sales, seasonality, etc.
Quality control: complete monitoring during delivery and stocking
Stock level alert: send notice when stock level is low
Waste control: identify wasteful stages during processing or storage
Inform decision making: make sales predictions based on past data and procure accordingly
Reduce cost: reduce waste through optimal procurement and more efficient storage
Ensure food safety: track down faulty materials and their providers through monitoring
Membership: categorise your members based on frequency, spending habits and preferences
Supply chain: complete monitoring from procurement to delivery and warehousing
Productivity: design and update your performance assessment criteria
Cost: prevent wastes from overstocking
Real-time monitoring: collect key indicators and produce a real-time dashboard
Stimulate spending: increase willingness to spend and frequency through personalised recommendations and targeted ads
Reduce cost: procure and stock based on data, reduce waste and improve efficiency
Speed up decision making: collect and analyse data in real time, improve responsiveness
High personnel turnover, making training costly
Beverage data (cup size, ingredients, etc.) not supported by software
Long queues deter customers
Multiple shifts in a day, making it hard to find culprit
Hard to enforce franchise compliance, auditing costs too much time and resources
Tailor-made with the ordering process of beverage shops in mind, simple and easy to use
Show current number of orders, help customers plan their arrival
Secure your funds without worrying about shifts
Talor-made, multi-dimensional, informative, straight to the point Cup Size TC/AC Discounts
Coupons Payment Method Cancelled Orders
